I want answers. US Customs apparently wants to give them to me too, as it sent me a lovely email to register as a user of its new Freedom of Information Act (FOIA) portal called “FOIA Online.”
In terms of registration I’d give it a thumbs up for “User Experience” as it was very simple to do and it’s quite nice looking as well. While I haven’t experienced the benefits first hand, U.S. Customs touts them as, and I quote:
* You will immediately receive a unique FOIA tracking number and acknowledgment that your FOIA request was received by CBP.
* You will be able to track your FOIA request any day/any time through your FOIAonline account.
* You will receive an email to retrieve responsive records or document via your FOIAonline account, when records or documents become available.
* You can view all of your historical FOIA requests via the “dashboard” in your FOIAonline account.
Sound good to you?
Want to give it a try?
Head over to FOIAonline and check it out for yourself.
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