Friday, June 20, 2014

US Postal Service is Grabbing Market Share Away From Express Couriers




This week I joined the Postal Customer Council for a presentation on the “International Misconceptions of the USPS,” which was presented by my friend, Kenyatta Adams.

While I was aware of changes USPS had been making in terms of increasing international shipments, I was unaware that it has 48% of the U.S. export market and grew 17% between 2011 and 2013.
What’s behind this?  E-Commerce of course, and the increase in wearing apparel sales which typically make for the ideal small and lightweight package.
At the pace the US Postal Service is moving, for small packages going outbound (exports) and inbound (imports) – I’ll explain that in a moment – there will be a lot of “moving and shaking” to keep an eye out for.

Imports have become streamlined thanks to their “Global Direct Entry (GDE) – Inbound” service.  Working with private international logistics providers, they can transport parcels from various foreign countries providing all logistics and brokerage activities.  The package is then handed off to USPS.

The caveat of course, is that shipments involving a certification or other form, such as a Fish and Wildlife declaration form (think, fur products, or a watch with a mother-of-pearl dial) cannot be sent through this type of service, and not all countries are yet a part of this GDE service.  But hey, it’s new and over time, more and more countries will be a part of it.  Currently, there are about 30 participating countries.

The top 3 highlights I learned about are:

1) USPS has International Tracking (yes, they do!), having rolled out “E-DELCON” last year

2) All returns are free for undeliverable packages in international shipping

3) Their service “METROPOST” is a same-day-delivery service in Manhattan and Brooklyn, USPS just has to receive it by 1 pm - this is great news for those of us in NYC!

With their competitive pricing in the 1 ounce to 70 pound packaging niche, not to mention their convenient flat rate envelopes and boxes, which I use, it is definitely not the USPS that it once was.

Questions or comments?

Post below or email me at clark.deanna@gmail.com
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